Technical Product Owner
Denver, CO 80203 | 210-262-9893
portilloa3@gmail.com | https://www.linkedin.com/in/albertoportillo-technicalproductprofessional
Work Experience
Owner and Consultant in Product Development Mar 2023 – Present
AP Engineering | Denver, CO
- Developer experience with Android Java, complex microservices, and AWS cloud services
- Assisted a startup in enhancing agile development environment, facilitating collaboration among 6 internal groups, 12 microservice products, and 3 programs for software delivery onto satellites
- Created and managed JIRA automation processes which increased developer productivity
- Conducted weekly meetings and coordination with the team to maintain an updated JIRA backlog
- Developed and communicated product development plans and project plans to stakeholders
- Implemented 2-week sprint cycles to prioritize MVPs and stakeholder needs effectively
- Facilitated cross-functional team collaboration within SAFe environment to optimize product quality and efficiency
- Assisted in evolving product strategy by monitoring metrics to evaluate developer productivity within the Agile environment, enhancing processes through identifying efficiency-boosting opportunities
- Developed metrics for assessing customer service success, aiding in decisions regarding headcount additions or increased developer engagement with customers
- Influenced product strategy with excellent problem-solving, organizational, and analytical skills, utilizing research, data, and industry trends to monitor metrics related to development and customer service, resulting in improved work efficiency
- Working on implementing AI tools to enhance customer support, automating searches from datasheets and product documentation for faster and more efficient responses
- Developing a proof of concept project that integrates sensors, NXP processor firmware, LTE/WiFi/BT/GPS communications, and an Android app to track business gas mileage and identify the most cost-effective time and location for refueling
Technical Product Owner
Oct 2019 – Mar 2023
Arrow Acquisitions | Lenexa, KS
- Successfully launched a UX-centric Android forklift safety app within successfully providing AWS cloud services to warehouse managers
- Defined and prioritized business requirements into user stories, aligning product development with business objectives
- Implemented lean Agile methodology using JIRA and Confluence for release management and sprint tracking
- Managed 3-week sprint cycles as scrum master for efficient software, firmware, and hardware/software development life cycle
- Demonstrated leadership in spearheading internal development projects, optimizing team potential to deliver high-quality results on time with a team of 5 engineers
- Displayed proficiency in formulating acceptance criteria, enhancing project schedule efficiency and client satisfaction
- Took ownership of low-level software development when necessary to meet goals for the completion of the project
Senior Embedded Systems Engineer Jun 2018 – Oct 2019
Haldex | Kansas City, MO
- Developed C/C++ code for electric brake controllers for commercial vehicles
- Enhanced organizational processes by establishing product documentation practices for software test reporting and QA
- Increased automated testing by 25% through system analysis, user acceptance testing, and CI/CD practices
- Facilitated international meetings to share updates across global teams and time zones
Software Engineer in Test
Apr 2013 – May 2018
Trimble Navigation | Westminster, CO
- Developed test automation software for Android applications, achieving 100% improvement over manual testing
- Implemented continuous integration testing and delivery workflows in GitLab, Jenkins, JIRA, and VS Code
- Reported testing results to cross-functional stakeholders within the SAFe environment
Medical Test Engineer Consultant Oct 2012 – Apr 2013
Evergreen Research | Golden, CO
- Helped develop a portable dialysis machine for a startup group with series A funding
- Black box tested software to ensure pumps and motor timing were accurate
- Tested and replaced circuit board components as necessary
- Red-lined schematics to document changes to follow FDA regulations
Customer Success Engineer
Aug 2008 – Oct 2012
Vicon Motion Systems | Centennial, CO
- Conducted product training and support across all 50 states
- Guided customer success by teaching the correct implementation process for SW and HW, resolving issues with 90% satisfaction by providing technical support via phone, email, and Salesforce CRM
- Simulated control systems for engineering clients using data science principles on their data products and data systems
Core Skills
Technology consulting, SaaS Products, Customer Service, SQL Queries, Software Product Management, Programming, Problem Solving, Java, C, C++
Education
University of Texas at San Antonio May 2008
Master of Science | Electrical Engineering
University of Texas at San Antonio Dec 2004
Bachelor of Science | Electrical Engineering
Certificates
Certified Scrum Product Owner (CSPO) 30/06/2023
Scrum Alliance
Product Management Certification 31/08/2022
Cornell University